Shipping policy

Shipping Policy

At BNVB, every item is made to order. Production begins after your order is placed, so our shipping timeline includes both production and transit time.

Order Processing, Production & Delivery

Orders begin processing after payment is received and approved.

Most BNVB orders are processed, produced, and delivered within approximately 4–8 business days from the date the order is placed.

Because items are made to order, production timelines may occasionally vary due to product type, order volume, production-partner capacity, holidays, or other operational conditions. Delivery estimates are not guaranteed.

Once an order ships, standard transit typically takes approximately 2–5 business days.

Shipping Destinations

We currently ship within the United States only.

International shipping is not available at this time.

Shipping Methods

Orders are shipped using standard shipping.

Available shipping options and applicable charges are displayed at checkout before an order is completed.

Shipping Rates & Free Shipping

Free standard shipping is currently available on U.S. orders of $50 or more.

Orders below $50 are charged the applicable standard shipping rate shown at checkout.

The $50 minimum is based on the qualifying order subtotal. Any changes to our free-shipping offer will be reflected on our website and at checkout.

Tracking Information

When tracking is available, it will be sent by email after your order ships. Please allow 24–48 hours for tracking information to update after shipment.

Production & Fulfillment

BNVB is an online, made-to-order apparel brand. Our designs are produced and fulfilled through our production partners.

Orders containing multiple items may ship in separate packages or arrive at different times.

Shipping Delays

Carrier delays, weather, service disruptions, peak-volume periods, and other circumstances outside our control may affect delivery times.

If an order appears significantly delayed or lost in transit, contact us at hello@bnvb.co with your order number so we can review the shipment and determine appropriate next steps.

Incorrect Addresses & Undeliverable Packages

Customers are responsible for providing complete and accurate shipping information at checkout.

Orders delayed, returned, or lost because of an incorrect or incomplete address may require additional shipping charges before they can be reshipped.

Damaged, Defective or Incorrect Orders

If your order arrives damaged, defective, or incorrectly fulfilled, contact us at hello@bnvb.co within 14 days of delivery.

These issues are handled according to our Refund & Exchange Policy, and may be resolved through replacement, exchange, store credit, or, in limited circumstances, a refund.

Policy Updates

We may update this Shipping Policy as our shipping options or operations change. The policy in effect when an order is placed will apply to that order.